Refund policy

We want you to love what you ordered! But if something’s not quite right, we’re here to help.

🗓 Return Window

We accept returns within 30 days of delivery. Just email us at info@atothetwo.com to request a return.

✅ Eligibility for Returns

To qualify for a return, your item must be:

  • Unused and in its original condition

  • With original tags and packaging

  • Accompanied by the order number or proof of purchase

Returns that don’t meet these conditions may not be accepted.

📦 How to Start a Return

Simply email us at info@atothetwo.com with your order details. If your return is approved, we’ll share a return shipping label and step-by-step instructions.

Please do not send any items back without first contacting us — they won’t be accepted.

📍 Return Address

All returns must be sent to:
AtoTheTwo
W-17/14, Western Avenue
Sainik Farms, New Delhi – 110062
India

🔄 Exchanges

Need a different size or style? The quickest way is to return the original item and place a new order.

🚫 Non-Returnable Items

We do not accept returns for:

  • Custom or personalized products

  • Items marked as Final Sale or purchased using a gift card

🔧 Damaged or Incorrect Items

If your order arrived damaged, defective, or incorrect, please email us right away at info@atothetwo.com. We’ll sort it out quickly.

💸 Refunds

Once we receive and inspect your return, we’ll let you know if your refund is approved.
If approved, your original payment method will be refunded within 10 business days.
If it’s been more than 15 business days since approval and you haven’t seen your refund, contact us at info@atothetwo.com.